Pricing - Willow Digital
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Pricing

OUR WORKING PROCESS

The backbone to our thought process

    1 UNDERSTANDING YOU

    With every new customer, we spend time understanding your current infrastructure and learning about your vision.

    2 PRESENTATION

    With a detailed understanding of where you want to go, we’ll present our strategy for your approval.

    3 ROADMAP

    As a result of our assessment, we will build a strategy to help project your business on the right path.

    4 DELIVERY

    We’ll get to work on delivering the solution in an agreed time frame and to budget. We will work alongside the stakeholders to ensure all boxes are ticked.

    5 AFTERCARE

    All of our projects get the full attention required to ensure their upkeep. Our Managed Services are designed to look after all of our deployments.

    The Best Solution For Your Business

    Our range of support packages to meet your businesses needs.

    • REMOTE TIER 1

      • Remote only support
      • 6hrs bulk support
      • Response time – 2 days critical / 3 days non critical
      • Valid 6 months

      £510

    • REMOTE TIER 2

      • Remote only support
      • 12hrs bulk support
      • Response time – 1 day critical / 3 days non critical
      • Valid 12 months

      £900

    • MANAGED TIER 1

      • Combined on/offsite fully managed IT
      • 12hrs bulk support
      • Response time – 1 day critical / 3 days non critical
      • Valid 12 months

      £1620

    • MANAGED TIER 2

      • Combined on/offsite fully managed IT
      • 24hrs bulk support
      • Response time – 12hrs critical / 2 days non critical
      • Valid 12 months

      £3000

    • MANAGED TIER 3

      • Combined on/offsite fully managed IT
      • 72hrs bulk support
      • Response time – 8hrs critical / 2 days non critical
      • Monthly Site Visit
      • Quarterly Strategy Review Meeting
      • Valid 12 months

      £7920 

    Pay as you go

    For occasional support requirements

    • REMOTE SUPPORT SESSION

      • Remote Support Session
      • 15 min blocks

      £25 

    • ONSITE CONSULTANCY

      • Onsite Consultancy Session
      • Billed Hourly

      £150 

    • ONSITE CONSULTANCY FULL DAY

      • Onsite Consultancy Session
      • Full Day 7hrs

      £560